Chi Club membership is open to all residents of Singapore.
To join, download the Yo-Chi app and set up a new membership account. Yo-Chi may grant or refuse membership at its absolute discretion. Membership barcode may not be copied or duplicated in any way. Each member is only permitted to have one membership which will be allocated to one nominated email address at the time of registration.
Upon registration members are required to enter contact details in the Yo-Chi app to activate membership including full name, date of birth, email, phone number, home venue and postcode. It is the member’s responsibility to update any changes to personal details within the Chi Club app. Members may opt out of the Chi Club at any time by updating preferences in the Chi Club app.
New members will receive a single-use 20% off voucher once their account is verified. The voucher is valid for 3 months from the date of issue. It must be redeemed in-store and cannot be used online or with other discounts.
Promotional offers for new members may change from time to time at Yo-Chi’s discretion.
Promotional offers will occasionally apply for new members upon sign-up however these may be changed at any time.
Members earn one Chi Point for every $10 spent in a Yo-Chi venue. A member who has accumulated Chi Points can redeem them towards Yo-Chi product for free once they have reached 10 points. If their purchase comes to less than $10 in value the balance is not redeemable in cash. Point redemption is available on all products sold within Yo-Chi venues with the exception of gift cards. Does not apply to online purchases.
The Chi Club app will automatically calculate how much is spent in each transaction to the cent, eg if a member spends $14.49 they will earn 1.449 Chi Points. Chi Points displayed in the app are rounded to the nearest two decimal points.
Members will receive an email with a birthday freebie up to the value of $10 in the form of a Yo-Chi voucher on the date of their birthday, on the basis of having provided their birthdate in the profile set-up. The member has 14 days from the time of issue, including the issue day, to redeem the voucher at any Yo-Chi venue. Any remaining balance over $10 is payable by cash or card. The birthday voucher must be redeemed in a single transaction, and no change will be issued. The voucher cannot be used online, through delivery apps or anywhere Yo-Chi products are sold other than in Yo-Chi venues. Memberships must be active for a minimum of 24 hours prior 12am on their birthdate to receive the birthday voucher. For example, if your birthday was Thursday 10th July, you would need to be signed up and verified by 11:59pm Tuesday 8th July to receive your voucher. This would then be valid for 14 days from Thursday 10th July to 11:59pm Wednesday 23rd July, inclusive.
Points accrued cannot be used as a part-payment or redeemed for cash. If members do not use their Chi Club membership for a period of two years, their membership will be cancelled along with all accrued entitlements.
Yo-Chi may introduce special offers from time to time at our own discretion, and these offers may include additional terms and conditions.
Chi Club points cannot be sold, transferred or assigned and are not redeemable for cash. Point redemption is available on all full-priced products sold within Yo-Chi venues, except gift cards. Does not apply to online or supermarket purchases. Points cannot be accrued from online or in venue gift card purchases, online or supermarket purchases or when a promotional/discount voucher is applied.
Yo-Chi reserves the right to modify, refuse or terminate a member’s Chi Club account without notice or reason and at its absolute discretion. If a membership is terminated, all outstanding point accruals will no longer be valid and will be rendered null and void.
Yo-Chi reserves the right to withdraw, cancel or vary Chi Club benefits without notice and at any time, at its absolute discretion.
Yo-Chi eGift Cards are available for purchase on the Yo-Chi website (www.yochi.com.au) and can be redeemed at any Yo-Chi venue in Singapore.
eGift Cards are treated as cash and cannot be replaced if lost or stolen. eGift Cards may only be used for purchases in Yo-Chi venues and cannot be returned or exchanged for cash. Yo-Chi eGift Cards cannot be redeemed for online purchases, through third party delivery apps or at any other location where Yo-Chi products are sold.
The funds available can be verified on request at any Yo-Chi venue in Singapore. No change will be given and any balance that remains on the card can be used in whole or part against future purchases at Yo-Chi. eGift Cards cannot be reloaded or topped up.
In accordance with law, eGift Cards expire 3 years from the date of purchase. These terms may be amended by Yo-Chi from time to time.
Yo-Chi physical Gift Cards are available to purchase in any Yo-Chi venue and can be redeemed at any Yo-Chi venue in Singapore.
Yo-Chi Gift Cards are treated as cash and cannot be replaced if lost or stolen. Gift Cards may only be used for purchases in Yo-Chi venues and cannot be returned or exchanged for cash. Yo-Chi Gift Cards cannot be redeemed for online purchases, through third party delivery apps or at any other location where Yo-Chi products are sold.
The funds available can be verified on request at any Yo-Chi venue in Singapore. No change will be given and any balance that remains on the card can be used in whole or part against future purchases at Yo-Chi. Gift Cards cannot be reloaded or topped up.
In accordance with law, Gift Cards expire 3 years after the date of purchase. These terms may be amended by Yo-Chi from time to time.
Issuance and Purpose
Voucher Value and Redemption
Redemption Rules
Distribution Guidelines
REUSABLE BOWL 10% DISCOUT
Customers who bring in their Yo-Chi Go Bowl are entitled to a 10% discount off their Yo-Chi. This offer is valid at all Yo-Chi venues across Singapore. 10% discount cannot be redeemed in conjunction with any other promotions, offers or discounts. Offer valid on the individual value of the Yo-Chi only and is not applicable to the entirety of the transaction if multiple products are purchased together.
Offer is not available on merchandise, online ordering or delivery platforms.
To redeem your 10% off discount when using your KeepCup Go Bowl in venue, please let Yo-Chi team know prior to completing payment.
Yo-Chi has the right to change or terminate this offer without prior notice.
This voucher entitles the holder to one free Yo-Chi with the purchase of another Yo-Chi to equal or greater value. The two Yo-Chis must be processed in the same transaction. The Yo-Chi of lesser value will be free. Validity period is as per the voucher at the stated Yo-Chi venue. Not to be used in conjunction with any other offer. No change will be issued. Not valid for online purchases.
1. Background
These Terms and Conditions govern the Yo-Chi Singapore: Win a year’s worth of Yo-Chi Competition (“Promotion”) conducted by Embrace The Chi Pty Ltd (ACN 639 336 226) and its associated entities (“we”, “us” or “our”).
By entering the Promotion and/or accepting a prize, you (“you” or “entrant”) agree to be bound by these Terms and Conditions. If you do not agree, you must not participate or accept the prize.
2. Promotion Period
The Promotion begins on 12 June 2025 and ends at 8.00am (SGT) on 15 August 2025 (“Promotion Period”).
3. Sponsor
The Promotion is sponsored by:
Embrace The Chi Pty Ltd
194 Faraday Street, Carlton, VIC 3053, Australia
ABN 43 639 336 226
Email: info@yochi.com.au
4. Eligibility
To join the Chi Club, visit Chi Club Sign-Up.
5. How to Enter
To enter, participants must be following the @iloveyochi_sg Instagram account and be a Chi Club member.
6. Submission Guidelines
Submissions must : not have been previously published, not be offensive, defamatory, inappropriate, obscene, indecent, contain hate speech or anything that is illegal, as determined by Sponsor in their sole and reasonable discretion, and not infringe upon the copyrights, trademarks, rights of privacy, publicity or other intellectual property or other rights of any person or entity.
Sponsor reserves the right to disqualify any Submission by an entrant that it determines, in its reasonable discretion, breaches the above terms, is not in keeping with Sponsor’s reputation or image or that is otherwise not in compliance with these Official Rules. Incomplete or indecipherable entries will be deemed invalid. Sponsor may require an entrant to provide proof of eligibility under these Official Rules.
7. The Prizes
The winner will receive a year’s worth of Yo-Chi, which will be credited directly to their Chi Club membership app.
8. Winner Selection
The selection will take place at 194 Faraday Street, Carlton, VIC, 3053 on 15th of August, 2025, at 8.00 a.m. SGT. This is a game of chance and skill plays no part in determining the winner. The draw will use a computerised random selection. The first valid entry drawn will be the winner of the prize specified below. The draw conductor may draw additional reserve entries in case an invalid entry or entrant is drawn.
ALL DECISIONS OF THE COMPUTERISED RANDOM SELECTION ARE FINAL AND NO CORRESPONDENCE WILL BE ENTERED INTO.
Winners are required to provide Sponsor with proof that they are eligible for the competition by providing their drivers’ license or identification (such as a passport) to demonstrate their identity, age and country of residence.
9. Winner Notification
The winner of the prize will be publicly announced on 15 August, 2025 at 3.00PM SGT via Instagram Stories on the @iloveyochi_sg account.
10. Liability
Nothing in these Terms excludes any Non-Excludable Guarantees under Australian Consumer Law.
Except for liability which cannot be excluded by law, we are not liable for:
11. Force Majeure
If the Promotion is impacted by events beyond our reasonable control (e.g. natural disasters, pandemics, strikes, war), we may modify, suspend, or cancel the Promotion. Where possible, we will notify entrants of any changes via our website or Instagram.
12. Privacy
We collect personal information to administer this Promotion and may share it with partners (e.g. prize suppliers). Your personal information will be handled in accordance with our Privacy Policy.
By entering, you consent to:
13. Publicity Release
By accepting the prize, the winner agrees to participate in reasonable publicity related to the promotion and grants the promoter the right to use their name, image, likeness, social media handle(s), and/or submitted content (including photographs, videos, and written content) for promotional, marketing, and media purposes in all media worldwide, without additional compensation or notice, unless prohibited by law.
14. General Conditions
15. Release
To the extent permitted by law, you release and hold harmless Yo-Chi and its partners from any claims arising from your participation in the Promotion or use of the prize.
Where liability cannot be excluded, it is limited to the cost incurred by the entrant in participating in the Promotion.
